Introduction
MILLENNIA BUILDERS LLC, operating publicly as Millennia Builders Roof Division ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://millenniaroofing.com or request roofing estimates, inspections, or other services from us.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name;
- Phone number;
- Email address;
- Property address;
- Information about your property and roof;
- A description of the service you are requesting;
- Information you submit through our forms;
- Your consent to receive SMS messages, when you provide it;
- Basic technical information such as IP address, browser type, and pages viewed;
- Cookies and similar website technologies.
How We Collect Information
We collect information directly from you when you complete a form, request an estimate, schedule an inspection, or contact us, and automatically through standard website technologies such as cookies and analytics tools.
How We Use Information
We use the information we collect to:
- Respond to your requests;
- Prepare roofing estimates;
- Schedule inspections;
- Confirm appointments;
- Provide customer support;
- Send project and service updates;
- Improve our website;
- Prevent fraud and abuse;
- Maintain business records;
- Comply with applicable obligations.
We do not use SMS to send marketing or promotional communications. Our SMS program is limited to servicing requests you have initiated (roofing inquiries, appointments, estimates, project updates, customer support, and follow-ups).
Roofing Estimates, Inspections and Service Requests
When you request a roofing estimate, inspection, or other service, we use the property and contact details you provide to evaluate your request and follow up with you. Preliminary online measurements and estimates are informational only and are subject to a physical inspection and final documentation.
SMS Communications
We only send SMS text messages to individuals who have provided consent. Consent may be provided by checking the SMS consent box on our website, or verbally during an interaction that you initiate with us.
If you opt in, messages may include:
- Responses to your requests;
- Appointment confirmations;
- Inspection confirmations;
- Estimate information;
- Project updates;
- Customer support;
- Follow-ups.
Our SMS program is transactional/informational only. We do not use SMS to send marketing or promotional offers, newsletters, or advertising of any kind.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to cancel, or reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any goods or services. You must provide a valid mobile number, and you may revoke your consent at any time.
Mobile information, text messaging originator opt-in data, and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. SMS consent data is not shared with third parties or affiliates for marketing. Technical service providers may process this data only to deliver the messaging service, and your SMS consent is not transferred to any third party.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site features.
Service Providers
We use trusted third-party service providers (for example, hosting, analytics, communications, and CRM providers) to help us operate our business. These providers may process information only as needed to perform services for us and are expected to protect that information.
Information Sharing
We do not sell your personal information. We may share information with service providers acting on our behalf, or when required by law, legal process, or to protect our rights and safety. As stated above, SMS opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with legal, accounting, or reporting obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Consumer Choices
You may request access to, correction of, or deletion of your personal information at any time. To opt out of SMS messages, reply STOP. To contact us about your information, use the details in the "Contact Us" section below.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised Effective Date and will be effective as soon as it is posted on this page.
Contact Us
MILLENNIA BUILDERS LLC (Millennia Builders Roof Division)
6000 S Rio Grande Ave, Suite 207
Orlando, FL 32809
Email: roofing@millenniabuilders.com
Phone: +1 (406) 840-0841